I'm on a roll here for books on communication and dealing with emotionally fearful or anxious situations regarding family / work / friends. I just read Lerner's book "The Dance of Connection" about how to talk with someone when you are hurt or scared or desperate. Both books are worth reading. This book on fear had an interesting section on how organizations and work groups can react just like an individual person reacts when they become frightened. She lists five styles of managing anxiety:1) Underfunctioning -- doing less than you are supposed to do, a typical family underfunctioner (is that a word?) is the youngest of multiple siblings.The solution to underfunctioning? take responsibility!2) Blaming -- removing the focus from you to another personThe solution? think through your reaction to blame and stop to think and accept the part of the situation that is yours to own before naming and blaming someone else.3) Distancing --removing yourself from the uncomfortable and anxious situation, disappearing from those situations completely.The solution? Hang out rather than hide out, and stay present and be direct4) Gossip! Gossip! Gossip!The solution? Be straighforward!5) Overfunctioning -- doing too much, this is the"natural province of the firstborn, who tend to think they know what is best not only for themselves but for everyone else on the planet." The solution? Know when to stop!It was interesting after reading this section on managing anxiety to think think of how different work groups or volunteer organizations can act in the similar way and "shed" anxiety using the same types of styles.